关键词: 人口流动, 社区社会服务, 社会服务满意度, 供给侧改革, 社会服务规范化

Abstract: Public social service satisfaction is an important reference index for the supply-side reform of social services.Based on the data of the “Investigation on the Change of Residential Space of Floating Population and the Status of Social Service System”,this paper conducts a modeling analysis on the current social service satisfaction status and influencing factors of floating population residents in urban communities in China.The findings are:(1)Nearly 60% of the respondents are satisfied with the social services in the communities where they live,but there are regional differences;(2)The imbalance between supply and demand of community social service projects is serious,and among all the ten community social service projects,there are as many as eight projects with imbalance between supply and demand;(3)Factors,such as living space level and urban social integration,have a very significant impact on residents satisfaction with community social services.The research suggests that we can help solve the current supply-side problems of community public services in China by improving the communication channels for social service supply and demand and constructing a hierarchical supply system for social services.

Key words: floating population, community social services, social service satisfaction, supply-side reforms, standardization of social services